2-way ServiceNow Slack Integration

Automate support and IT workflows with a 2-way sync between Service Desk  messages and Slack conversations.

Conversational ticketing use cases:

IT, HR, Ops Service Desk

For IT, HR, and operations teams, Halp allows employees to open and respond to tickets directly in Slack. Your team can triage tickets and build automated reporting and workflows.
Halp for HR and IT Teams

B2B Support in Slack

If you're utilizing Slack channels or a Slack community for customer support, Halp ensures issues are tracked, assigned, and answered. Tickets from all customers flow into one triage channel for your team.
Halp for Slack-Based Support

Managed Service Providers

If you're an MSP providing IT support to many companies, Halp allows clients to open tickets from multiple Slack workspaces. Your team can answer and report from one central system.
Halp for MSPs

Streamline support by connecting ServiceNow and Slack