Automate support and IT workflows with a 2-way sync between Teams conversations and tickets.
Users can create a new ticket from anywhere in Teams, just by @mentioning the app
Agents can triage and respond to tickets from directly within teams, via the app embedded in a Teams "tab"
Agents and requesters get notified via DM when new messages are posted to the ticket, or when the ticket isopened / closed
Conversational ticketing for teams that love Slack.
1515 Walnut St, Ste 300Boulder, CO 80302