Integrations
Conversational ticketing built for Slack
Create and answer tickets from Slack or email. Triage requests, automate workflows, and solve tickets faster.
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Create and answer tickets from Slack or email. Triage requests, automate workflows, and solve tickets faster.
Use our flexible workflow engine to automate common actions based on ticket fields, forms, responses, and more.
Measure ticket volume, response & resolution times, and agent performance. Slice and dice by important clients, categories and fields.
The assignee and end-user are notified about ticket updates directly in Slack to ensure fast resolution times.
Employees can submit tickets via email. These tickets route to a Slack triage channel to keep your team working in one place.
Add an outside email address or collaborator to a ticket so they can see its history and easily reply for quick approvals.
View ticket lists and history, manage admin settings, and reply from an easy to use web interface.
Streamline operations with easily customizable settings to make Halp fit your team.
Streamline operations with easily customizable settings to make Halp fit your team.
For IT and Operations teams, Halp allows employees to open and respond to tickets directly in Slack or Microsoft Teams. Your team can triage tickets and build automated reporting and workflows.
If you're utilizing channels, teams, or a Slack or Microsoft Teams community to engage your best customers, Halp ensures issues are tracked, assigned, and answered. Tickets from all customers flow into a triage channel or triage team to be prioritized.
If you're an IT Consultant or MSP providing IT support to many companies, Halp allows clients to open tickets from multiple Slack workspaces or Microsoft Teams instances. Your team can answer and report from one central system.
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