Who we are:
We’re a team of highly skilled individuals building software designed to streamline your day-to-day so you can get more 💩 done.
What our goals are:
A high-touch support experience leads to happier humans, and happier humans do better work . Empower your workplace with an exceptional tool so your team (& your clients) can enjoy the perks of increased transparency, productivity, and all that jazz about being happy or whatever.
In other words, our goal is to make ticketing better. Period. Full stop.
We believe intuitive conversational technology leads to smoother responses, productive employees, and ultimately happier workplaces. We believe in reducing switching costs so you can get the work done faster without the annoyance of leaving your workspace. We truly believe that Halp can enhance service management, by allowing conversational ticketing through customizable forms and secure ways to communicate.
Meet the halpers
Our Amazing Team
The Halp team members that have made this possible. We may be gray but we are super fun we promise.
Here to get you everything you need to understand all that Halp has to offer.
Pixel pusher and bit flipper. I build dumb fun web stuff, but mostly I just use a lot of sticky notes and whiteboard markers.
Picture from 2013, beard has grown since then. Likes writing code, loves building teams.
New to the team, but definitely the most awesome.
I'm just here for the free La Croix.
The least hair and the most swagger.
First of his name. Destroyer of shadow IT.
Always thinking Halpfully by developing creative ways to think about ticketing.
The people we turn to when the 💩 hits the fan.
We’re a team of adventurers, engineers, writers, & problem-solvers, out to improve the lives of halpers the world over. At Halp, we believe IT should be conversational. At the very least, it should be human. Spilled coffee on your laptop? Worry not, just ping your friendly IT halpdesk in Slack (instead of tracking down that esoteric URL to submit a ticket… again…).
We’re halpers too, and our time in the trenches has taught us that every little way we can improve the helpdesk experience will make everyone’s life better.
“Props for building a tool that doesn't require any training to use. It's not often I see the team excited to use a product, but they love Halp”
Kyle Williams, IT Specialist @ GoSpotCheck